Analyzing IT Demand

The Analyze Demand by Category page provides a graphical view of IT demand in terms of the number of IT demand requests. Resting the cursor over a section of a bar in the bar graph opens a tooltip that lists more precise information about the IT demand data.

To analyze IT demand:

  1. Log on to PPM.

  2. From the menu bar, select Open > Demand Management > Analyze Demand by Category. The Analyze Demand by Category page appears.

  3. In the Demand Set Name field, select the demand set to analyze.

  4. Complete the remaining fields in the Filter By section as needed. The filter fields determine what IT demand data is displayed and how that data is organized. For example, changing the entries in the Time Period section changes the time range of the IT demand data.

  5. Click Apply. 

    Note: On the Analyze Demand by Category page, IT demand is always presented in terms of the number of IT demand requests. The text at the top of the page is updated with the applied filter fields and display information.