OpenText Application Quality Management - Defect template with Quality Center Integration Request Type

The OpenText PPM request type that OpenText Application Quality Management provides for integration with
QC/ALM project defects is the OpenText Application Quality Management - Defect Template with Quality Center Integration request type. This request type uses only the OpenText Application Quality Management - Defect Template with Quality Center Integration workflow. To prevent you from inadvertently using a workflow that is not enabled for this integration, you cannot choose a different workflow. This request type includes the QC/ALM Defect Information field group.

OpenText Application Quality Management - Defect Template with Quality Center Integration request fields

Figure 6-1 shows the Create New OpenText Application Quality Management - Defect Template with Quality Center Integration page that appears when you create a request and select the OpenText Application Quality Management - Defect Template with Quality Center Integration request type. Table 6-1 describes the fields in the request, including some fields that do not appear until the request is submitted for creation or until other conditions are met.

Figure 6-1. ALM - Defect Template with Quality Center Integration request

Table 6-1. ALM - Defect Template with Quality Center Integration request fields
Field Name (*Required)	Description
Summary section
Request No.	(Added after the request is created) Number of the request
Created On	(Added after the request is created) Date the request was created
*Summary	Summary description of the request
Department	Department to which the user belongs
Created By	User who created the request
*Severity	Severity of the defect
Assigned To	Developer assigned to work on the defect
Detected in Version	Version of the application in which the defect was detected
Assigned Group	Group responsible for addressing the defect
Defect Priority	Priority of the defect
Application	Application in which the defect was discovered
Reproducible	Option to indicate whether the defect is reproducible
Request Status	Status of the request
QC/ALM Defect Information section ^a
QC/ALM Instance	URL of the QC/ALM instance with the project used for the integration
QC/ALM Domain	Domain of the project in QC/ALM
QC/ALM Project	QC/ALM project that is integrated with this request type
Synchronize to QC/ALM Defect	Select Yes or No radio button to indicate whether synchronize to QC/ALM defect or not.
QC/ALM Defect Number	(Added after the defect is created in QC/ALM) Defect number in QC/ALM
QC/ALM Defect Status	(Added after the defect is created in QC/ALM) Status of the defect in QC/ALM
QC/ALM Integration Message	(Read-only. Added after the defect is created in QC/ALM.) QC/ALM status message indicating success or error in the most recent operation
QC/ALM Assigned To User	Assigned owner of the defect in QC/ALM
QC/ALM Attachment URL	URL of the list of attachments to the QC/ALM requirement or defect
Detected in QC/ALM by	User who detected the defect in QC/ALM
Planned vs. Actual section
Planned Closing Version	Version of the application targeted to have the defect fix
Closed in Version	Version of the application that has the defect fix
Estimated Fix Time (days)	Original estimate of the number of days it would take to fix the defect
Actual Fix Time (days)	Actual number of days it took to fix the defect
Closed on	Date the defect was closed in QC/ALM
Defect Information section
Detailed Description	Detailed description of the defect
Developer Comments	Developer comments regarding the defect
a. Fields in the QC/ALM Defect Information section remain visible by default but are not used if OpenText PPM is not integrated with QC or ALM.

Note: The administrator can remove the QC/ALM Defect Information section from the request type by removing the QC/ALM Defect Information field group from the
OpenText Application Quality Management - Defect Template with Quality Center Integration request header type.

For details about request header and field groups, see the Demand Management Configuration Guide.

Submit an OpenText Application Quality Management - Defect Template with Quality Center Integration request

For information about how to submit a request of a certain request type, see Create a new request from menu.

When the request is submitted, it is assigned an initial status, such as New. The request is then routed along the OpenText Application Quality Management - Defect Template with Quality Center Integration workflow (see OpenText Application Quality Management - Defect Template with Quality Center Integration Workflow).